Company: DomaBiz Consulting
Helena Dall Pizzol
DomaBiz Consulting, Founder, Helena Dall Pizzol
DomaBiz has supported companies in getting their business to the next level by designing a unique customer-centric strategy to maximize relationship efforts. Throughout the years, we help companies understand their client/customer journey by analyzing the right data and using it to make decisions better and create a workplace culture that supports customer-centricity.
Whether the business serves a B2B or B2C company, clients expect a brand to know something about them, so how do companies get the right content to the right person in the right channel at the right time to create the right best experience for that person? What’s more, the new digital technologies have caused a shift in customer expectations, resulting in a rethink of how companies must interact with them.
DomaBiz can help mining companies to:
-continually observe the market and identify their target to build traction for new client acquisitions
-understand valuable customer segments and identify their needs and preferences to predict better unique products or services that address client’s demands
– develop an effective customer engagement strategy to enhance the customer journey, curb churn rates and leverage customer satisfaction and loyalty
-co-create a digital marketing strategy that strengthens the company’s digital presence by reaching, attracting, and converting the highest quality leads, track marketing and sales campaigns, and measure the results daily in a cost-effective route.
Our ad-hoc consulting services and solutions are:
-CRM Strategic Consulting
-Digital Marketing Services